Warranty

Introducing our Lifetime Warranty: Your Peace of Mind for Quality Timepieces

Koosh Brand watches are meticulously crafted and undergo rigorous testing to meet the highest quality standards. We are proud to offer a lifetime warranty that safeguards your investment and ensures your utmost satisfaction for as long as you own your watch.

Our warranty encompasses the crucial components of your timepiece, including the hands, dial, markers, and watch movement. These elements are not only built to last but are also shipped to you in perfect working order. We prioritize delivering watches that meet our stringent quality standards right from the start.

While our warranty provides extensive coverage, it's important to note that certain components are exempt. The crystal, crown, strap, bracelet, and battery may require occasional maintenance or replacement, but rest assured, our dedicated team is always available to assist you with any needs beyond the warranty's scope.

To maintain the integrity of our warranty, certain circumstances are excluded from coverage. This includes damage resulting from unauthorized or improper use, service, accidents, impacts, negligence, or normal wear and tear. Additionally, any damage caused by water intrusion due to accidents, improper use, or negligence is not covered.

To ensure a streamlined warranty claim process, we have implemented a transparent service evaluation fee of $19.00. This fee covers the comprehensive evaluation of your timepiece and the cost of return shipping would be the warranty holders responsibility. It represents a reasonable investment in the expert evaluation and care of your treasured watch. When submitting a warranty claim, a copy of your proof of purchase must be attached. If a product has been discontinued and is no longer available, the warranty may last a limited period of time and be void.

At Koosh Brand, we are committed to the excellence of our timepieces and the satisfaction of our valued customers. Our limited lifetime warranty is designed to provide you with complete peace of mind and protect your investment for as long as you own your watch. Explore our stunning collection of watches today, knowing that you are covered by our comprehensive limited lifetime warranty.

Experience the reliability, style, and unwavering support of Koosh Brand timepieces – your trusted companion for a lifetime.

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